Secret Handbag takes your security seriously and applies the following to ensure that you are a happy online visitor to our website.
Your payment information (credit or debit card) is encrypted which means that ONLY the receiver of the information can read this information. In this case the receiver is SAGE PAY acting on behalf of Secret Handbag to collect payments.
Industry standard Secure Socket Layer (SSL) encryption technology is used & when in use you will see our web address change in the address bar from http to https.
Please note that we do not consider general email to be a secure way of receiving your payment details – do not email your credit card details at any time.
All information is collected lawfully and complies with the Data Protection Act 1998.
We make every effort to ensure that your order arrives with you as soon as possible.
UK Standard Delivery * £1.99 (3-5 working days approx.)
UK First Class Delivery * £3.99 (1-3 working days approx.)
Europe Standard Delivery * £7.00 (7-10 working days approx.)
Worldwide Standard Delivery * £15.00 (7-10 working days approx.)
For our full delivery policy & more info click here
Please note that we use Royal Mail and we have no control over their delivery service therefore this is not a guaranteed service.
Returns - UK Orders: You will have 10 working days to return items that are unwanted, faulty etc for a full refund. The 10 working days applies from receipt of goods NOT date of order.
Returns - Europe & Worldwide Orders: You will have 14 working days to return items that are unwanted, faulty etc for a full refund. The 14 working days applies from receipt of goods NOT date of order.
Full details on our Returns/Refund policy click here